Today I received a call from a lady claiming to be from ICICI bank and asking me to pay the credit card dues. She said they were over due. When I told her that that could not be, she said that only the minimum due amount was being debited and the principal was due. I knew that could not be the case as I hardly use the card and I get an alert every time the dues are paid.
I cut her call suspecting a fraud. She called back from another number and this time spoke to me in an agitated tone. She insisted that I check my account and she would hold the line. She told me firmly - don't cut the call!! I again cut the call and told her I was reporting the number immediately to the police. Her language shifted to Marathi and she told me - 'jisko compliant karna hai karo. Hum bhi chahte hain ki police ko complaint karo.'
I cut her call and checked my account but not on my cell. I checked it on my laptop and sure enough, there are no dues pending. The dues pending currently are due on 30.3.24. Again, they will be auto-debited.
The lady not only misbehaved with me but she has been calling me consistently for the last half an hour - REPEATEDLY!!! I have blocked god knows how many numbers and have escalated the case to ICICI customer care team.
I am listing the numbers below. The reason for this post is that a lot of people use the banking apps on their mobiles. Cyber fraud is escalating in our country primarily because its so difficult to catch the fraudsters. Additionally, anyone in my situation today could have fallen prey to this lady and immediately checked their account on the imobile app. That's all it takes for these people to link our account to theirs and siphon off the money. BEWARE! BE ALERT!
the numbers are - 9156741433, 9156741641, 8600445719, 9156741644, 9156741574, 9156741573, 8600445711
I hope such a thing never happens with you.