My bank sent me an email stating my credit scores will be affected unless I clear a small outstanding due on my personal loan. I never took this loan but the email showed a payable with my correct personal details. Since the amount due was small I clicked on the link to pay this due and clear my credit history. I suddenly received multiple emails on unauthorized withdrawals from bank account. What should I do now
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You have been a victim of a Phishing scam where scamsters create look alike websites of reputable companies and trick their customers. By clicking on the links on email and “logging in”, you have accidentally shared your login credentials with the scamster who have used this information to login without your authorization and effect transactions in your bank account.
Always checking the Uniform Resource Locator (URL) and enter security credentials such as a Personal Identification Number (PIN), One Time Password (OTP), Password, and so on, only on the correct bank websites which are typically secure (https//).
To report financial crimes, use the helpline number 1930 or visit www.cybercrime.gov.in with the following information kept ready
I. Mobile Number of the complainant
II. Name of Bank/Wallet/Merchant from which amount has been debited
III. Account No./Wallet Id/Merchant Id/UPI Id from which amount has been debited
IV. Transaction Id
V. Transaction date
VI. Debit card/Credit card number in case of fraud made by using credentials of Debit card/Credit card
VII. Screenshot of transaction or any other image related to fraud, if available